Security

Report a Lost or Stolen Card

If your debit card has been lost or stolen, call 800-500-1044 immediately, 24 hours a day, 7 days a week.

When you reach the “Lost and Stolen Card Center,” you will be asked to provide the following information:

  • Is the card lost or stolen?
  • Financial institution name
  • Caller's name
  • Immediate contact phone number
  • Cardholder's name
  • Cardholder's address
  • Cardholder's phone number
  • Card number
  • Account number (if card number is not known)
  • Date the card was lost or stolen
  • Last transaction date and time

Your information will be logged and your card will be “Hot Carded” and placed on the MasterCard warning list.

 



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ALERT

By accessing the noted link you will be leaving the Congaree State Bank (CSB) website and entering a website hosted by another party. Although CSB has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of CSB's website. We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of CSB.