Report a Lost or Stolen Card

If your debit card has been lost or stolen, call 800-500-1044 immediately, 24 hours a day, 7 days a week.

When you reach the “Lost and Stolen Card Center,” you will be asked to provide the following information:

  • Is the card lost or stolen?
  • Financial institution name
  • Caller's name
  • Immediate contact phone number
  • Cardholder's name
  • Cardholder's address
  • Cardholder's phone number
  • Card number
  • Account number (if card number is not known)
  • Date the card was lost or stolen
  • Last transaction date and time

Your information will be logged and your card will be “Hot Carded” and placed on the MasterCard warning list.


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